Information technology — Security techniques — Information security management systems — Requirements- Improvement
信息安全管理體系要求-改進
 
9 Improvement
9 改進
9.1  Continual improvement
9.1  持續(xù)改進
The organization shall continually improve the suitability, adequacy and effectiveness of the information security management system.
組織應持續(xù)改進信息安全管理體系的適宜性、充分性和有效性。
9.2  Nonconformity and corrective action
9.2  不符合和糾正措施
When a nonconformity occurs, the organization shall:
當發(fā)生不符合時，組織應：
a)  react to the nonconformity, and as applicable:
1)  take action to control and correct it;
2)  deal with the consequences;
b)  evaluate the need for action to eliminate the causes of nonconformity, in order that it does not recur or occur elsewhere, by:
1) reviewing the nonconformity;
2) determining the causes of the nonconformity; and
3) determining if similar nonconformities exist, or could potentially occur;
c) implement any action needed;
d) review the effectiveness of any corrective action taken; and
e) make changes to the information security management system, if necessary. Corrective actions shall be appropriate to the effects of the nonconformities encountered. Documented information shall be available as evidence of:
f) the nature of the nonconformities and any subsequent actions taken,
g) the results of any corrective action.
a) 對不符合作出反應，適用時：
1) 采取措施控制并糾正不符合；
2) 處理后果；
b) 為確保不符合不再發(fā)生或不在其他地方發(fā)生，通過下列方式評價消除不符合原因的措施 需求：
1)  評審不符合；
2)  確定不符合的原因；
3)  確定是否存在或可能發(fā)生相似的不符合；
c)  實施所需的措施；
d)  評審所采取糾正措施的有效性；
e)  必要時，對信息安全管理體系實施變更。 糾正措施應與所遇不符合的影響相適應。 組織應保留文件記錄信息作為下列事項的證據(jù)：
f)   不符合的性質(zhì)以及所采取的所有后續(xù)措施；
g)  所有糾正措施的結(jié)果。

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